Terms and conditions

Effective Date: 20.03.2025
Latest Update: 20.03.2025

1. Introduction

Welcome to MindCore ("App"), a mobile application developed by CarrotSauce LLC ("Company," "we," "our," or "us"). By using our App, you agree to these Terms of Use ("Terms"). If you do not agree, please do not use the App.

2. Eligibility

  • You must be at least 13 years old to use MindCore.

  • By using the App, you confirm that you have the legal capacity to agree to these Terms.

3. Account Registration & Security

  • You may be required to create an account by providing a valid email.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to notify us immediately of any unauthorized use of your account.

4. User Responsibilities

By using MindCore, you agree that you will NOT:

  • Use the App for unlawful purposes.

  • Upload, post, or share harmful, offensive, or illegal content.

  • Attempt to hack, disrupt, or reverse-engineer the App.

  • Violate any third-party rights or laws.

5. Intellectual Property

  • MindCore and all content, trademarks, and features are owned by CarrotSauce LLC and are protected by intellectual property laws.

  • You may not copy, modify, distribute, or exploit any part of the App without our permission.

6. Subscription & Payments

  • Some features may require a subscription or in-app purchases, handled via third-party services (e.g., RevenueCat).

  • Payments are processed securely, and refund policies are subject to platform-specific rules (App Store, Google Play).

7. Data Collection & Privacy

  • By using MindCore, you agree to our Privacy Policy, which outlines how we collect, use, and store your data.

  • We do not sell personal data but use third-party services such as Firebase and Google Analytics for app functionality.

  • MindCore values your privacy. All personal notes, journal entries, mood logs, and thought tune-up submissions are stored locally on your device only and never transmitted to our servers.

  • Please note that this means we cannot recover your data if you uninstall the app, change your device, or experience device failure. We recommend regularly backing up your device if you want to retain your data.

  • Cloud synchronization may be introduced as a future premium feature. We will notify users if this becomes available.

8. Disclaimer of Warranties

  • MindCore is provided "as is" without any warranties of any kind, express or implied.

  • We do not guarantee uninterrupted or error-free operation of the App.

9. Limitation of Liability

  • CarrotSauce LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the App.

  • Our total liability under these Terms will not exceed the amount you have paid for the App’s services.

10. Termination

  • We reserve the right to suspend or terminate your access to the App if you violate these Terms.

  • You may delete your account at any time through the App’s settings.

11. Changes to These Terms

  • We may update these Terms from time to time. Continued use of the App after changes constitutes acceptance.

12. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of Portugal.

  • Any disputes will be resolved through arbitration or courts in Portugal.

13. Contact Information

If you have questions about these Terms, contact us at: legal@mindcoreapp.com

Important Disclaimer

MindCore provides self-help tools and content prepared by practicing psychologists. However, the App does not offer medical or psychological diagnoses, treatment, or professional health advice.

If you are experiencing severe mental health challenges or require professional care, we strongly recommend consulting with a qualified healthcare provider or licensed mental health professional.